India Robinson
Customer Success Manager @QGenda
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WORK HISTORY
Customer Success Manager @QGenda
Atlanta, GA, US
Oversee the client lifecycle and proactively drive adoption of QGenda to ensure ongoing customer satisfaction and retention Prepare and deliver recurring customer “Business Reviews” with key customer contacts, assessing overall health of relationship as well as business value realized from QGenda’s suite of solutions Manage and achieve key business metrics including NPS, CSAT, Churn, Health and Adoption as well as appropriate Revenue Retention goals
EDUCATION
Nottingham Sr. High
Regents Diploma
University at Buffalo
B.A.
SKILLS
ABOUT INDIA ROBINSON
I am an experienced account development executive, whose passion involves integrating…
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