Indermani Bhardwaj
DIGITAL TRANSFORMATION | IT SERVICE MANAGMENT | IT INFRASTRUCTURE MANAGEMENT | APPLICATION MANAGEMENT | PROGRAM/PROJECT MANAGEMENT
- Role
- Manager - IT at Henkel
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Indermani Bhardwaj
As a seasoned IT professional with a proven track record of driving successful product…
Experience
Manager - IT
Feb 2014 — Present · IN
I lead IT portfolio support for India and Pakistan, acting as the main escalation point for IT services, including IT Infrastructure, Network, and Security. My role involves overseeing application management, ensuring operational efficiency, and driving project success through precise planning and resource coordination. I prioritize and enforce robust security measures, serve as the Digital Ambassador for India in the EIMEA region, and collaborate across teams to manage end-user computing support.Notable achievements include a flawless 100% IT service delivery KPI, a successful O365 rollout saving over 16TB, a perfect 100% Green IT Security audit rating, a compliant process tool integration, a smooth Lotus Notes migration to SharePoint, and receiving the Functional Excellence award for outstanding Application Management in the EIMEA region.
Skills
- Team Management
- Service Delivery
- IT Management
- Troubleshooting
- Prince 2
- Project Management
- Networking
- IT Strategy
- Vendor Management
- Business Analysis
- Business Process
- Itil
- IT Service Management
- Network Administration
- IT Operations
- Leadership
- Management
- Integration
- Requirements Analysis
- Business Process Improvement
- Data Center
- System Administration
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