Indana Saikumar

Senior Associate - IT Support @Medrcm360

Vishakhapatnam, IN

Proficient in launching, configuring, and managing EC2 instances for different workloads Windows on AWS.• Configured and managed AWS Security Groups and Network ACLs to control inbound and outbound traffic for AWS EC2 instances.• Configured and managed Site-to-Site VPN connections between on-premises infrastructure and cloud networks, ensuring secure communication between remote locations and AWS cloud providers.• Troubleshot and resolved VPN connectivity issues, such as mismatched IP ranges, misconfigured routing tables, and tunnel stability problems, ensuring minimal network disruptions.• Configured and managed hardware and software firewalls, ensuring secure network environments for both on-premises and cloud infrastructure.• Created and implemented firewall rules to control inbound and outbound traffic, enhancing network security by permitting only authorized access.• Deployed and configured antivirus solutions across a wide range of operating systems Windows ensure comprehensive protection for company endpoints.• Managed centralised antivirus console for deployment, monitoring, and reporting, ensuring uniform security policies.• Assisted with antivirus compliance audits, ensuring the company met industry regulations HIPPA by maintaining accurate reports and records of antivirus deployment and incident response.• Managed Vonage Cloud Console for over 200 users, configuring user extensions, call routing and call forwarding to support business operations and communication needs.• Troubleshot and resolved VoIP issues, such as dropped calls, poor call quality, and connectivity problems, ensuring a seamless experience for end-users.• Deployed and managed Ubiquiti UniFi access points for over 200 users across ensuring strong and reliable Wi-Fi coverage for employees and guests.• Configured and maintained UniFi Controller to manage wireless networks, set up guest access, monitor network performance, and optimize wireless coverage for maximum efficiency.

Prasanthi Polytechnic State Board of Technical Education & training

Diploma

Acharya Nagarjuna University

Bachelor's degree

Saint Jude’s EM High School

Secondary Education

Acharya Nagarjuna university

Bachelor