Indah Grady
- Role
- District Manager at Public Storage
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
Experience
District Manager
Jun 2016 — Present
Recruit, hire, coach and retain an engaged team of high-performing property managers through ongoing coaching and leading by example. Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers. Provide a welcoming environment to customers through effective facility maintenance and labor and vendor management. Respond to customer inquiries in a timely manner and address their concerns quickly. Identify and celebrate operational successes, as well as develop and implement plans to address opportunities. Manage a P&L to include payroll, repair and maintenance and expense budgets. Conduct regular property audits, ensuring properties are safe and meet all company operational standards. Manage delinquent tenant process, including coaching teams to reduce delinquency rates and improve customer retention. Communicate effectively with employees, colleagues and customers.
Education
University of North Texas
Bachelor of Business Adminsitration, Marketing, Economics
2008 — 2012
University of North Texas
Bachelor of Business Administration (BBA), Marketing
2008 — 2012
University of North Texas
BBA, Marketing
2008 — 2012
Skills
- Market Research
- Public Speaking
- Fashion
- Lead Generation
- Merchandising
- Email Marketing
- Social Media
- Team Leadership
- Direct Marketing
- Blogging
- Online Advertising
- Marketing Research
- Social Networking
- Public Relations
- Visual Merchandising
- Event Planning
- Marketing Management
- Finance
- Entrepreneurship
- Advertising
- Customer Service
- Google Adwords
- Leadership
- Marketing
- Brand Management
- Microsoft Excel
- Press Releases
- Inventory Management
- Microsoft Office
- Time Management
- Financial Analysis
- Marketing Strategy
- Market Planning
- Market Analysis
- Product Marketing
- Social Media Marketing
- Teamwork
- Business Planning
- Sales
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