Ian Armstrong
Program Management | Product Management | Building Loyalty
- Role
- Director of Product Management and Program Management at Cobb Tuning
- Location
- Park City, UT, US
- LinkedIn followers
- 500 followers
About Ian Armstrong
I build teams, processes, and software systems to get work done more predictably. I transformed a customer service team from answering a shared email box to having a full CRM with metrics, reporting, and documentation for easier resolutions. I led a sales team to implement an industry-leading MAP program and an international authorized dealer program. I partnered with engineering leadership to develop a full program management philosophy. As an organization, we went from random guesses on product decisions and timelines to developing lightweight business plans for new products, fiscal year product plans based on timeline data, and overhauling our development process using Agile and Scrum to decrease time to market. In this current role, I engage with over 40 engineers in 5 countries to drive innovations in B2B and B2C hardware, software, and firmware. Any department and any problem, I can help solve it. Specialties: Product Management, Program Management, New Product Launches, Product Upgrades, Change Management, Revenue Growth, Process Optimization, Voice of the Customer, Agile and Scrum Practices, Project Management, Team Leadership
Experience
Director of Product Management and Program Management
Aug 2017 — Present · Austin, TX, US
Collaborates with 40 engineers worldwide on hardware, software, and firmware product development and management. Leads the entire product development cycle from initial concept through to commercial release. Maintains accountability for the performance of three direct report project managers and technical writers overseeing six development teams. Leveraged the use of Jira along with Agile and Scrum practices to improve productivity and efficiency across all projects. Introduced a process to track and manage projects, including resource utilization and completion times. Increased the accuracy of annual budgeting plans while lowering Time to Market by 30% by creating a data pool as a single source of truth. Over three years, contributed to 50% growth in revenue and a 92% increase in EBITDA. ABOUT COBB TUNING COBB Tuning provides hard parts and vehicle tuning solutions for turbocharged vehicles that include Subaru, VW, Mazda, Nissan, BMW, Porsche, Ford, and Mitsubishi. The company has more than 80 employees and is headquartered in Austin, Texas.
Education
University of Colorado Boulder
B.S; School of Engineering & Applied Science, Mechanical Engineering; 2006
2001 — 2006
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