Inacio Pereira

Operations Manager @LabTech London Limited

London, GB

Ran Operations of over 40 Millions pounds yearly turnover business.Multi-Site Retail & F&B Management: Supervise a diverse mix over 900 tenants comprising of Food and Beverage units, retail shops, and Live entertainment spaces, ensuring efficiency and profitability.Market Operations & Vendor Coordination: Oversee daily operations, ensuring a seamless experience for over vendors, customers, and stakeholders.Visitor Experience & Service Excellence: Enhance the market’s customer journey by optimizing layouts, footfall flow, and service quality.Financial Oversight & Cost Control: Manage budgets, control operational costs, and maximize revenue opportunities for vendors and tenants.Compliance & Safety Regulations: Maintain strict adherence to health & safety standards, licensing laws, and food hygiene regulations, ensuring a safe and compliant trading environment.Stakeholder & Community Engagement: Act as a liaison between vendors, local authorities, and market management to foster positive relationships and a thriving business community.Event & Seasonal Planning: Support the coordination of seasonal events, festivals, and promotions to boost footfall.Project Management & Process Improvement: Lead operational enhancement projects, including stall renovations, infrastructure upgrades, and new vendor onboarding, ensuring timely execution and budget compliance.Technology & Innovation Integration: Implement digital solutions for payment systems, vendor management, and visitor engagement to streamline operations.Performance Analysis & Reporting: Track key performance indicators (KPIs), monitor visitor trends, and provide data-driven insights to optimize market operations.Local authorities engagement: Engaged collaboratively with local authorities, including Trading Standards and Environmental Health Officers to ensure tenant compliance with regulatory guidelines in trading activities.

Goa University

Master's degree