Yash Rai
MBA’ 25 | Marketing & Inside Sales | Marketing Intern at Youth India Foundation
- Role
- Operations Customer Expert at TP
- Location
- Indore, IN
- LinkedIn followers
- 500 followers
About Yash Rai
MBA student at Amity University, where I am developing my expertise in marketing and Inside sales, as well as enhancing my skills in MS office, communication, CRM, and team collaboration. I have a Post Graduate Diploma in Computer Application from Makhanlal Chaturvedi National University and a Bachelor\'s degree in Arts from Barkatullah University. For the past 1.5 year, I have been working as an Operations Team Member at Teleperformance, a leading global provider of customer experience management solutions. In this role, I have been leveraging tools such as MS Excel, Waystar, File-bound, ERP, and Teams to drive operational efficiency, improve customer satisfaction, and support business goals. I have also contributed to several projects, such as implementing a new feedback system, streamlining workflows, and optimizing data quality. Previously, I gained valuable experience in customer service and problem-solving at Technotask Business Solutions and Teleperformance. I am adaptable, flexible, and eager to learn and grow in my career.
Experience
Operations Customer Expert
Jul 2023 — Present · Indore, IN
Education
Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal
Postgraduation diploma in computer applications
2022 — 2023
Amity University Online
Master of Business Administration - MBA
2023 — 2025
Macro Vision Academy, Burhanpur
High School
2015 — 2017
Barkatullah University, Bhopal
Bachelor of Arts - BA
2020 — 2022
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