Imtiaz Prabhu
Azure Virtual Desktop | XenApp | XenDesktop | Citrix Cloud | XenServer | XenMobile hosting numerous business critical application
- Role
- Sr, System Engineer at Zenith Infotech
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Imtiaz Prabhu
Currently working as a Sr. Systems Engineer with Zensar Technologies Ltd. Being a…
Experience
Sr, System Engineer
Mar 2012 — Present
Monitor and maintain Citrix infrastructure, Windows 2008 Servers, Active Directory Monitor and track incidents and trouble calls in a ticketing system in support of the incident and problem Management process; recognize high priority tickets and take action within the expected response time Update all assigned tickets capturing troubleshooting activities and resolution. Escalate incidents/problems to Tier 3 engineers via the ticketing system. Hotfix installation on Citrix server Managing, deploying and troubleshooting Citrix Web interface sites. Citrix policy and group policy configuration for user. Deploying and publishing the Applications on Citrix servers Managing and maintaining Domain controllers, Active directory sites, user and groups, group policy, OU\'s related to Citrix environment. Auditing DR application patches, DSN entries, new Citrix server installation. Preparing report pertaining to server performance, load testing, Monthly activities, major activities, and highlights.
Education
Sushila Devi Deshmukh Vidyalaya Airoli
Bachelor of Commerce (B.Com.)
2010 — 2012
Skills
- Servers
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