Imteyaz Ahmad
7x Microsoft certified | 1x Google Associate Cloud Engineer | Senior Analyst | M365, Exchange Online, Teams One Drive and Sharepoint Online | Cloud Administration | Exchange Administrator
- Role
- Senior Analyst at Accenture
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Imteyaz Ahmad
Infrastructure Managed Service Senior Analyst (M365): at Accenture: I leverage 10 years of robust experience in IT support and administration to drive digital transformation for our clients. I am a certified Microsoft 365 (M365) professional specializing in the managed service delivery of cloud environments.Key Expertise Responsibilities:M365 Infrastructure Management: Expertly manage and maintain the M365 and broader cloud infrastructure for diverse clients, ensuring optimal security, reliability, and performance.Complex Issue Resolution: Proactively troubleshoot and resolve complex technical incidents, serving as a senior point of escalation within the Managed Services team.Technical Consulting Training: Provide expert technical guidance and training to both internal teams and client stakeholders, fostering adoption and best practices.Stakeholder Collaboration: Effectively collaborate with cross-functional IT professionals and key business stakeholders to align solutions with client goals.Professional Commitment:I hold the MCSA certification and have further enhanced my service delivery expertise through specialized LinkedIn courses on customer service, demonstrating my commitment to continuous learning and technical excellence. I am passionate about delivering excellent managed services and strategic solutions that bring valuable expertise, experience, and insights to every Accenture client engagement.
Experience
Senior Analyst
Dec 2024 — Present · Bengaluru, IN
Education
M.M Rabbani High School & Jr. College
SSC, Science
M.M Rabbani High School & Jr. College
HSSC, Science
Kamptee Polytechnic
Diploma, Computer Technology/Computer Systems Technology
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