Sarah Jennings

Turn Big Ideas Into Real Things | Product & Systems Strategy | MVPs • UX • CRM • GTM Execution | Let\'s Go From Ambiguity to Action

Role
Crm & Marketing Operations Consultant at Dapt
Location
Baltimore, MD, US
LinkedIn followers
500 followers

About Sarah Jennings

I build things from scratch, wrangle chaos into clarity, and bring big ideas to life—whether it’s a product, a prototype, or an entire operational system.I’m a Swiss army knife product and strategy leader with 10+ years of experience turning ambiguity into working systems, scalable platforms, and meaningful user experiences. I’ve helped startups launch MVPs, telecoms build billing infrastructure, nonprofits expand their digital reach, and global ad companies scale innovation labs.Along the way, I’ve led globally distributed teams, prototyped with AI, mentored UX grad students, and built 25+ websites for clients ranging from community orgs to enterprise SaaS. Whether I’m coding an ML test, leading a design sprint, or helping execs through a GTM pivot—I show up ready to solve, connect, and create.Before all this, I started in theater. My undergrad is in technical theater, where I set one of my earliest life goals: I want to be able to make anything. And I meant it—I learned to sew full garments, build furniture, and still make a killer Halloween costume. But when I realized I wanted to build things that scaled beyond the stage, I turned to tech.I started by building portfolio sites for friends (Geocities-era gifs and all), eventually earning a master’s in publications design and launching a career at the intersection of creativity, systems, and strategy.Tools I use: Python, Figma, GA, Tableau, Notion, HubSpot, Monday.com, WordPress, HTML/CSS, and just enough SQL to be dangerous. With the tools available today, I firmly believe: you don’t have to know how to do everything to be able to do anything.Let’s make something amazing.

Experience

  1. Crm & Marketing Operations Consultant

    Dapt

    Apr 2025 — Present · Baltimore, MD, US

    I was originally brought in to support marketing execution at Dapt, but quickly stepped into a broader role helping the company untangle siloed tools and scattered data. I’m now leading efforts to build a centralized CRM, integrate systems, and lay the operational foundation for growth.Highlights:• Built a unified CRM in Monday.com to replace disconnected spreadsheets and redundant tracking tools• Consolidated customer data from Mailchimp, HubSpot, Stripe, and multiple Monday workspaces into a single, clean source of truth• Designed real-time lead and deal workflows to support sales visibility and follow-through• Developed a content strategy for LinkedIn and email campaigns to improve engagement and reach• Integrated tools across the stack to streamline data flow and reduce manual work• Created dashboards and reporting tools to support faster, data-informed decisions at the leadership level

Education

  • University of Maryland - Robert H. Smith School of Business

    Executive MBA, Business Administration and Management, General

  • The Governer's School for Government and International Studies

    High School

    1995 — 1999

  • University of Baltimore

    MA, Publications Design

    2006 — 2008

  • University of Virginia

    BA, Drama

    1999 — 2003

Skills

  • Subversion
  • Karaoke
  • Mysql
  • Jquery
  • Improv Comedy
  • Photoshop
  • Html5
  • Javascript
  • Html 5
  • Sewing
  • Html
  • Mobile Advertising
  • Xhtml
  • Digital Media
  • Stained Glass
  • Excel
  • Final Cut Pro
  • Microsoft Word
  • Woodworking
  • Flash
  • Rock Climbing
  • Home Improvement
  • Powerpoint
  • Dreamweaver (for Code Editing)
  • Imovie
  • Advanced Css
  • Mobile Devices
  • Quicktime Pro
  • Joomla
  • Improvisation
  • Garageband
  • Wordpress
  • Teaching
  • Mobile Design
  • Cms
  • Quicktime
  • Puppetry
  • Basic Php
  • Php
  • Digital Strategy

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Sarah Jennings — Crm & Marketing Operations Consultant at Dapt in Baltimore, MD, US | Unifers