Imran Shaikh
Senior Salesforce Business Analyst @ Obrimo Technologies | nCino 101 Certified and Certified Salesforce Administrator experienced working in Banking, FSL, Financial, B2B, B2C and HealthCare domain
- Role
- Senior Salesforce Business Analyst at Obrimo Technologies
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Imran Shaikh
As a senior Salesforce business analyst at Obrimo Technologies, I leverage my 7+ years of experience and my nCino 101 and Salesforce Administrator certifications to deliver innovative and effective solutions for the financial services industry. Obrimo Technologies is a leading provider of Salesforce and nCino solutions that streamline and automate banking processes and enhance customer experience.In my role, I collaborate with stakeholders to gather and document business requirements, translate them into technical specifications, and configure Salesforce objects, workflows, validation rules, and page layouts. I also conduct testing, coordinate user acceptance testing (UAT), create reports and dashboards, assist in data migration and quality assurance, and provide training and support to end-users. Some of the skills that I use in my daily work are nCino, Salesforce service cloud, requirements gathering, and data analysis. I am passionate about solving complex business problems and delivering value to my clients and my team.
Experience
Senior Salesforce Business Analyst
Feb 2024 — Present · Pune, IN
Requirements Gathering: Collaborate with stakeholders to understand business objectives, processes, and requirements. Conduct thorough analysis to identify gaps, inefficiencies, and opportunities for enhancement.Data Analysis: Utilize various analytical tools and techniques to analyze data sets, extract insights, and generate actionable recommendations. Interpret data trends, patterns, and anomalies to inform decision-making processes.Documentation: Document detailed business requirements, process flows, and functional specifications. Develop comprehensive documentation to facilitate clear communication and alignment among cross-functional teams.Stakeholder Management: Build strong relationships with stakeholders across various departments, including business units, IT, and management. Act as a liaison between business users and technical teams, ensuring alignment and fostering effective communication.Continuous Improvement: Proactively identify opportunities for process optimization, automation, and innovation. Drive continuous improvement initiatives to enhance operational efficiency, productivity, and customer satisfaction.
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