Imran Shaikh
IT Service Management Lead
- Role
- Service Integration and Management Lead at Tata Consultancy Services
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Imran Shaikh
Managing and Governing the Service delivery of operations globally and coordinate with…
Experience
Service Integration and Management Lead
Dec 2019 — Present · IN
Education
Divine Holy Convent High School
Regular/General High School/Secondary Diploma Program
2001 — 2002
University of Mumbai
B. COM., Commerce
2004 — 2007
Skills
- Human Resources
- Problem Management
- Bpo
- Employee Engagement
- Incident Management
- Business Development
- Performance Management
- Crm
- Itil
- Service-Level Agreements (Sla)
- Management
- Itil V3 Foundations Certified
- Six Sigma
- Business Process Improvement
- Sales
- Team Management
- Recruiting
- Service Delivery
- Major Incident Management
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