Imran Shaikh

IT Service Management Lead

Role
Service Integration and Management Lead at Tata Consultancy Services
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Imran Shaikh

Managing and Governing the Service delivery of operations globally and coordinate with…

Experience

  1. Service Integration and Management Lead

    Tata Consultancy Services

    Dec 2019 — Present · IN

Education

  • Divine Holy Convent High School

    Regular/General High School/Secondary Diploma Program

    2001 — 2002

  • University of Mumbai

    B. COM., Commerce

    2004 — 2007

Skills

  • Human Resources
  • Problem Management
  • Bpo
  • Employee Engagement
  • Incident Management
  • Business Development
  • Performance Management
  • Crm
  • Itil
  • Service-Level Agreements (Sla)
  • Management
  • Itil V3 Foundations Certified
  • Six Sigma
  • Business Process Improvement
  • Sales
  • Team Management
  • Recruiting
  • Service Delivery
  • Major Incident Management

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Imran Shaikh — Service Integration and Management Lead at Tata Consultancy Services in Mumbai, MH, IN | Unifers