Imran Merchant
Healthcare Management
- Role
- Operations Manager at Kaiser Permanente
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Imran Merchant
Experienced Operations Practice Manager with a demonstrated history of working in the out patient health care industry. Skilled in Microsoft Word, Management, Healthcare, Process Scheduler, and Payroll. Strong healthcare services professional with a BA focused in Public Health Policy from UC Irvine and Masters in Healthcare Management from Arizona State University.
Experience
Operations Manager
Sep 2025 — Present · Oakland, CA, US
Manages ambulatory operations to optimize patient care and support organizational goals-Drives implementation of action items, ensuring compliance with timelines and financial commitments. Develops and guides short- and long-term operational initiatives-Ensures standardized care delivery by developing strategic partnerships with physicians, subject matter experts, and service area leaders. Leads the development and implementation of plans, policies, and process for data gathering and analysis while ensuring guideline and regulation alignment-Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement-Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units-Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams.
Education
UC Irvine
BA, Public Health Policy
2004 — 2009
Arizona State University
Master's degree, Health/Health Care Administration/Management
Skills
- - Intermediate with Microsoft Office Suite
- Bls Trained
- Medical Terminology
- Microsoft Office
- Cpr Certified
- Typing
- Powerpoint
- Word
- Microsoft Word
- Accounts Receivable
- Management
- Social Networking
- Hospitals
- Office Management
- Process Scheduler
- Recruiting
- Payroll
- Customer Satisfaction
- Healthcare
- Microsoft Powerpoint
- Cardiopulmonary Resuscitation (Cpr)
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