Imran Hussain
Fraud Prevention & Customer Service Leader | Industry-Leading Fraud Rates, Millions in Cost Savings, and Optimized Global Operations
- Role
- Director of Risk at Citcon
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Imran Hussain
Over a decade of experience in fraud prevention and customer service across Travel, Financial Services, and SaaS, including seven years in leadership roles. Proven track record of delivering high-impact results, including:Achieving the lowest fraud and chargeback rates across all Booking Holdings brands.Establishing five call centers with 350 agents across onshore and offshore locations.Leading initiatives that generated $2.5M in additional revenue and $2M in cost savings.Skilled in risk management, client success, cross-functional collaboration, and data-driven strategy development.I am committed to leveraging data-driven strategies and a customer-centric approach to optimize operations. My passion lies in identifying and executing opportunities that enhance efficiency and drive revenue growth.
Experience
Director of Risk
Jan 2025 — Present
Education
University of Liverpool
Bachelor of Science - BS
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.