Rajiv Sharma

Service Lifecycle Manager @Orange Business

New Delhi, DL, IN
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Aug 2022 — Present

Service Lifecycle Manager @Orange Business

View department →

Gurugram, IN

CX Cisco SaaS, CX Cloud management, License /Subscription management, Enterprise account management, Smart Account, SoftwareAsset Management, Vendor management,Software Cisco Smart Net Total Care,True-Up,True Forward, Renewal, Onboarding, adoption, lifecycle management, QBR on Total Account Management, Cisco incentives collection to P&L, Cisco-to-quote-to-Order-to- Billing.Vendor PO process to pay CiscoManaging Margin, Discounts & credits during Ordering process.Integrated Services.

EDUCATION

N/A

Università Bocconi

International Leadership

1994

Kendriya Vidyalaya Yol cantt

Sr sec school

2008 — 2008

PMP

PMI

2002 — 2002

STQC Govt of India

Diploma in Computer H/W networking

N/A

Amazon Web Services

AWS Essentials

2018

EXIN your ICT competence partner

VeriSM™

N/A

APMG

PRINCE2® Practitioner

1996 — 2000

Himachal Pradesh University

B.Com

2008 — 2008

Six Sigma..Green & Orange Belt

Six Sigma Green Belt

SKILLS

Process ImprovementManagementNetworkingCustomer ServiceVendor ManagementCustomer Relationship Management (Crm)Cloud ComputingCross-Functional Team LeadershipPmpProject ManagementSix SigmaBusiness Process ImprovementService ManagementCrmItilCustomer SatisfactionData CenterPre-SalesManaged ServicesProject Portfolio ManagementIT Service ManagementCustomer RelationsOutsourcingProduct ManagementService DeliveryTelecommunicationsService-Level Agreements (Sla)SdlcBusiness ProcessStrategySla

ABOUT RAJIV SHARMA

Customer Success and Service Delivery champion with 20+ years of experience managing…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Rajiv Sharma — Service Lifecycle Manager at Orange Business in New Delhi, DL, IN | Unifers