Nishant Kashyap

About Nishant Kashyap

Administered SharePoint Online and SharePoint Server environments, ensuring high…

Experience

1. Sharepoint Administrator

   HCLTech

   Nov 2021 — Present

   Work collaboratively with the business users and other IT groups to design, build, configure, and maintain SharePoint sites and site collections. • Drive the evolution of governance documentation, designing best practices, documenting procedures, crafting learning resources etc. • Implementing and managing solution for external sharing in SharePoint online environment • Collaborate with business users on “SharePoint Projects” which may include a combination of requirements gathering, use case development and analysis, solution design, and project management • Creating and managing MS Forms • Assist the business users with their SharePoint sites and site collections, answering questions, training the business Admins, suggesting improvements to their process or methodology, etc. • General troubleshooting of problems experienced by SharePoint users, and collaborative participation with the SharePoint engineers to resolve problems with the platform. • Migration of SharePoint from SharePoint 2013 On-Prem to SharePoint online • Providing assistance to End users with InfoPath issues • Full fill client needs using PowerAutomate and PowerApps within Microsoft’s ecosystem • Define and Manage Support Incident Levels • Meeting with clients regarding major and escalated incidents\\requests • Discussing SLA\\DSAT reports with client in weekly meeting • Working with clients on new ideas and automation • Working on Change and Problem tickets withing ITIL parameters