Nitin Agarwal
LinkedIn Top Customer Service Voice | Business Development | Customer Support Specialist | Shopify | Ecommerce
- Role
- Customer Support Specialist at Skai Lama
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Nitin Agarwal
8+ years experienced business development, sales, and marketing associate with hands-on…
Experience
Customer Support Specialist
Sep 2025 — Present · Noida, IN
At Skai Lama, I help Shopify and D2C brands succeed with our suite of apps by:Assisting merchants with onboarding and setup to ensure smooth adoptionTroubleshooting technical issues and providing timely, effective solutionsDocumenting processes, FAQs, and solutions for scalable supportCollaborating with product and tech teams to share customer insights and feedbackFocused on delivering a customer-first experience while driving retention and success for e-commerce merchants.
Education
St Dominic Savio College
Intermediate
2005 — 2012
Integral University, Lucknow, Uttar Pradesh
Bachelor of Technology (B.Tech.)
2013 — 2017
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