Michael Cox

About Michael Cox

Hello, I’m Michael. An operations and logistics leader who believes in strong teams, clean processes, and doing the right thing—especially when nobody’s looking. My approach blends strategy, people development, and a little humor (because logistics without humor is just suffering).My background includes overseeing freight brokerage operations, managing key accounts, building SOPs, driving profitability, and helping teams hit ambitious goals. I enjoy digging into problems, simplifying complex processes, and building environments where people actually enjoy coming to work.At the end of the day, I like helping people succeed and making operations run smoother than they were the day before.Best Wishes,Michael Cox

Experience

1. Head of Operations

   Power Freight Services

   Aug 2024 — Present

   The future is bright and full of promise! Leading a team of eager minds, including brokers and business developers. Focusing on closing new business and delivering exceptional customer service. Equal parts coach, teacher, and motivator - I lead while driving process improvements and planning for the future. I combine strategic leadership with hands-on problem-solving to ensure operational excellence and client satisfaction demands are met.

Education

• Texas A&M University-Texarkana

  Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services

Skills

• Customer Satisfaction
• Online Marketing
• Strategic Thinking
• Marketing Strategy
• Sales
• Marketing
• Social Media Marketing
• Strategic Planning
• Leadership
• Coaching
• Small Business
• Selling
• Project Planning
• Team Building
• Customer Service
• Management
• Information Technology
• Smb Sales
• Social Media
• Time Management
• Training
• Account Management
• Cold Calling
• Sales Process
• Microsoft Office
• Solution Selling
• Sales Management
• Microsoft Excel
• Microsoft Word