Ian Henderson

WORK HISTORY

EDUCATION

ABOUT IAN HENDERSON

I help B2B SaaS companies create product vision and deliver awesome products to solve real customer problems and grow enterprise value. What you’ll find in me is a deep commitment to delivering products and features that drive business outcomes. My focus is on increasing monthly revenue, reducing churn, and consistently enhancing customer lifetime value.I have worked in growing startup businesses for over 20 years in multiple customer facing roles, with over 10 years directly in Product Management. • I led a complete product renewal starting with only 4 developers and £60k MRR, which eventually culminated in a company stock market float at around £320k MRR;• I established product governance and coherent product vision for the first time in an organisation which was previously primarily led by tactical needs;• I am comfortable both leading and contributing in product, frequently in parallel;• I have broadly applicable domain experience and the intellectual horsepower to quickly analyse, adapt and add value in new areas;• I introduced novel AI based features to add real value to end user flows;• I am a Certified SCRUM Product Owner with deep experience in agile product management and software development.I fundamentally believe:• the best companies continually align company and product vision, and that these then evolve thorough ongoing governance, feedback and learning;• Delivering product is a team sport and should be creative and enjoyable - I excel at driving collaboration, alignment, communication and team working;• Working directly with customers and users is essential to validate real problems, and be able to react to their live feedback;• User Experience is a critical success factor;• Prioritisation and decision making are most effective when integrating hard data and gut instinct informed by experience;• Business headwinds and hard times have grown my resilience and ability to overcome complex challenges;• Integrity is important – mean what you say and do what you commit.