Harshal Shah
Results-Driven BFSI & Fintech Leader | Expert in Digital Lending Systems (LMS/LOS/CAMS/CRM) | Driving Business Strategy, Process Automation & Cross-Functional Product Delivery Excellence | Enabling Seamless Tech Adoption
- Role
- Deputy General Manager - Product Technology at Godrej Capital
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Harshal Shah
Results-driven BFSI & Fintech leader with 16+ years of experience, including 9+ years in NBFC and financial technology domains. I specialize in product implementation, digital lending transformation, and business process excellence, bridging technology and strategy to deliver measurable outcomes.Proven success in Loan Management & Origination Systems, Co-Lending, CAMS, and CRM integration—driving scalable growth and seamless digital adoption across BFSI ecosystems. Passionate about leading cross-functional teams, optimizing processes, and enabling end-to-end transformation that aligns with organizational vision.Throughout my journey with organizations like Knight Fintech, Pennant Technologies, UPF (ITI Group), Guvera Music, and mGage (Karix/Velti), I’ve consistently delivered impact by: • Leading end-to-end process design and automation within NBFC and financial service environments • Driving cross-functional collaboration between business, product, and IT teams for scalable project delivery • Managing vendors and teams strategically, ensuring delivery excellence and business continuity • Enhancing application support, system adoption, and customer experience through structured transformation initiativesI take pride in bridging the gap between business vision and technology execution, enabling organizations to modernize operations and achieve measurable results.As I advance in my career, I’m seeking leadership opportunities in Product Implementation, Process Transformation, or BFSI Digital Initiatives—roles that allow me to combine my strategic foresight, domain knowledge, and operational execution to drive large-scale impact.I’m also open to international opportunities that contribute to global financial technology transformation. Strategic & Leadership Competencies:Business Transformation Leadership | Strategic Roadmapping | Techno-Functional Strategy | Change Management | Operating Model Redesign | Enterprise Process Optimization | Stakeholder & CXO Collaboration Product & Technology Management:Product Implementation | Digital Lending Platforms | LOS / LMS / CAMS / CRM | Process Digitization | API Integration | Workflow Automation | Technology Enablement | System UAT & Go-Live Management🤝 People & Cross-Functional Leadership:Cross-Functional Collaboration | Team Leadership & Mentorship | Partner Management | Executive Communication | Organizational Training & Development | Conflict Resolution | Decision-Making
Experience
Deputy General Manager - Product Technology
Jan 2026 — Present · Mumbai, IN
Education
Shri Gopalji Hemraj High School
SSC, General Studies
2000 — 2001
University of Mumbai
Bachelor of Commerce (BCom), Business/Commerce, General
2012 — 2013
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