Chandan Das
Sr. Fraud Analyst @ril | SQL, Power BI, Advance Excel, Tableau | Fraud Detection | Senior Operations Support | KYC Analyst | Risk Analysis | Investigation
- Role
- Senior Fraud Analyst at Reliance Retail
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Chandan Das
Fraud & Risk Analyst | Data-Driven Investigator With over 6 years of experience…
Experience
Senior Fraud Analyst
Jun 2022 — Present · Hyderabad, IN
Managed escalations related to sanctions compliance, and high-risk ticket* Led high-risk fraud investigations by analyzing transactions, identifying money laundering stages, and mitigating placement risks.* Managed escalations related to sanctions compliance, and high-risk ticket* Managed escalations with cross-functional teams for swift resolutions * Handled high-volume customer escalations via phone, chat, and email, resolving 95% of issues within SLA * Identified and mitigated high-risk fraud cases by mining large datasets, recognizing emerging abuse patterns, and taking pre-emptive actions* Oversaw escalations, ensuring timely resolutions aligned with company policies*Trained and mentored a team on KYC verification, AML compliance, and risk analysis best practices.
Skills
- Web Services
- Html 5
- Cascading Style Sheets (Css)
- .net Framework
- C#
- Microsoft Sql Server
- Html
- Software Development
- Vb.net
- Sql
- Asp.net
- Web Development
- Ado.net
- Jquery
- Web Applications
- Mysql
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