John Imburgia
Gameday Staff - Concierge Ambassador @Philadelphia Eagles
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WORK HISTORY
Gameday Staff - Concierge Ambassador @Philadelphia Eagles
Philadelphia, PA, US
Assist fans in locating the Premium areas of Lincoln Financial Field and supplying general information in a courteous and professional manner. Provide a high-quality customer service interaction with all fans which will set the tone for the overall entertainment experience. Always displaying a professional and gracious demeanor as well as exceptional customer relations skills.
EDUCATION
Neumann University
Business Statistics
Delaware Technical Community College
Computer Science Technical Degree, Computer and Information Sciences and Support Services
ABOUT JOHN IMBURGIA
I am a senior IT leader with over 15 years of experience driving IT service delivery, operational continuity, and end user experience across global enterprises in manufacturing, R&D, and commercial environments.Throughout my career at organizations like Saint-Gobain, DuPont, and Axalta Coating Systems, I have led multi-site IT operations, managing thousands of endpoints while aligning technology solutions to business objectives. I specialize in building high-performing IT teams, delivering measurable improvements in user satisfaction, operational efficiency, and cost optimization.My expertise includes IT service strategy, cloud platform integration (Azure, AWS), endpoint management (Intune, SCCM), regulatory compliance, risk management, and continuous process improvement. I am passionate about elevating the user experience, driving digital transformation, and ensuring IT services are secure, reliable, and customer-centric.I thrive in environments that require strong collaboration, proactive leadership, and a focus on operational excellence. I look forward to leveraging my experience and passion for technology to help organizations achieve their strategic goals through innovative, efficient, and people-first IT solutions.
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