Imani Franks
Federal Learning Specialist at Oracle
- Role
- Federal Learning Specialist at Oracle
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Imani Franks
I am a compassionate and caring healthcare professional. I enjoy discovering new interests in my field and am committed to helping improve the lives of my patients in any capacity. I am extremely passionate about health and wellness and believe in life long learning. Outside of my love for the healthcare industry, I also run a personal training business, Everything Good Grows, where we strive to improve individuals overall health and wellness via customized, holistic practices. Thank you for your interest, lets connect!
Experience
Federal Learning Specialist
Mar 2021 — Present
Deliver educational materials in person and virtually for federal client projects, providing additional training support to participants as needed and promptly addressing questions and concerns• Collect feedback from training participants and share with project leadership and content owners to improve materials and delivery methods• Provide one-on-one end-user support at federal client sites to perform high-level Cerner solution tasks• Identify and surface process, workflow and technical concerns to appropriate project team members or content owners• Facilitate bi-directional feedback between the project team and end users to improve efficiency of communication and issue resolution• Present observations and feedback to appropriate stakeholders on system adoption and utilization
Education
Winston-Salem State University
Bachelor of Science - BS
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