Imane Ulutas Essaadi
Customer Experience Specialist - MBA - Driving Impactful Strategies for Memorable Brand Experiences
- Role
- Hvac Customer Service Representative 1 at Belimo
- Location
- Danbury, CT, US
- LinkedIn followers
- 500 followers
About Imane Ulutas Essaadi
Customer Experience and Sales Operations Specialist with a proven track record in delivering exceptional service and building strong B2B and B2C relationships. Over the past two years at Little Greene, I’ve managed corporate customer engagement, streamlined operations, and driven continuous improvement initiatives to enhance the customer journey.My expertise spans client relationship management, strategic sales support, CRM optimization, and cross-functional collaboration to ensure seamless service delivery. I thrive on turning challenges into positive outcomes—whether resolving complex escalations, guiding clients through high-value projects, or creating tailored solutions that strengthen long-term partnerships.Previously, as Assistant Store Manager, I honed my leadership and operational skills by managing showroom performance, coaching teams, and promoting the brand through local initiatives and trade events. My hands-on experience with color consultation and product knowledge ensures I can bridge the gap between design vision and practical execution.I’m passionate about creating exceptional customer experiences, optimizing processes, and supporting businesses in achieving their goals. Always open to connecting with professionals who value quality, creativity, and service excellence.
Experience
Hvac Customer Service Representative 1
Mar 2026 — Present · Danbury, CT, US
Education
ENCG Casablanca
Master's degree
2015 — 2020
Institut Francais de Casablanca
DELF/DALF
2015 — 2015
University of Bridgeport
Master of Business Administration - MBA
2019 — 2021
Collège lycée Elbilia
Baccalauréat
2014 — 2015
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