Imaad Salam
Service Desk Engineer @Peninsula Uk
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WORK HISTORY
Service Desk Engineer @Peninsula Uk
Manchester, GB
Imaging laptops, iPhones and iPads with the company apps.• Working with Office 365, Active Directory, Windows Server, Halo ITSM, and Microsoft Intune.• Supporting people whenever they encounter challenges with computers and network devices.• Serving as the first point of contact for IT support within the organisation.• Repairing and replacing damaged computer and network components.• Diagnosing and troubleshooting software and hardware issues.• Maintaining and updating technical documentation regularly.• Maintaining stock and ordering peripherals from our suppliers.• Identifying old stock and organising a disposal company to take the equipment away.
EDUCATION
The Apprentice Academy
Business Administration Level 3 Diploma, Business Administration and Management, General
ABOUT IMAAD SALAM
Passionate IT support specialist with three years of hands-on experience solving…
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