Dhrupad Joshi
AI Engineer | Conversational AI & GenAI Specialist | Multi-Agent & RAG Systems | LLM Applications | Azure & Google Cloud | Cognigy | Copilot Studio
- Role
- Ai Engineer Conversational Ai and Cx at TeKnowledge
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Dhrupad Joshi
AI Engineer with 4+ years of experience in Conversational AI, Generative AI, and Data…
Experience
Ai Engineer Conversational Ai and Cx
Dec 2024 — Present
Built agentic AI frameworks in Python, enabling multi-agent orchestration, tool execution, and workflow automation using Azure Functions and Copilot Studio.Developed AI-powered Idea Management Bot and LLM-driven CSAT pipeline, providing actionable insights from verbatim survey responses.Designed and deployed Cognigy-based multimodal bots (voice + digital), integrating ElevenLabs TTS and custom Azure WebSocket services for Soniox speech recognition.
Education
Pandit Deendayal Petroleum University, Gandhi Nagar
BTech - Bachelor of Technology
2015 — 2019
International Institute of Information Technology Bangalore
Postgraduate Diploma
2020 — 2021
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