Ilyas Filali
System Analyst @Pfizer
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WORK HISTORY
System Analyst @Pfizer
US
Provide technical support for employees by troubleshooting hardware, software, and network issues, managing support tickets, and ensuring efficient resolution of IT-related problems.
EDUCATION
OFPPT
Bachelor of Engineering - BE, Civil Engineering
ISTA NTIC SAFI
Specialized Technician Surveyor Topographer, Civil Engineering
ABOUT ILYAS FILALI
Passionate and results-driven Customer Experience Manager & Software Developer with a strong background in leadership, customer service, and technology-driven solutions. With experience managing client projects, optimizing business operations, and leading teams, I thrive in dynamic environments that require innovative problem-solvingWith full professional proficiency in English & French and a bilingual command of Arabic, I excel in cross-cultural communication and global business environments. Whether leading a team, developing software, or resolving customer concerns, I am dedicated to delivering exceptional experiences.Let’s connect!
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