Ilyas Abdi
Team Leader @Cineplex
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WORK HISTORY
Team Leader @Cineplex
Mississauga, ON, CA
Displayed advanced customer service competencies in every position and ensured all guests received prompt and attentive service- Provided quality customer service in a busy retail environment resulting in the creation of a loyal customer base - Displayed strong organizational skills by verifying, accepting, and organizing inventory through deliveries efficiently to maximize the workplace\'s productivity- Trained and worked with new employees with their transition into the workplace, awarded an increase in wage and the title of a senior employee
EDUCATION
Humber Polytechnic
Bachelor of Commerce - Digital Business Management
ABOUT ILYAS ABDI
As a driven digital business management student and hands-on team leader, I’m passionate about creating impactful customer experiences and delivering value through innovative digital strategies. Currently studying at Humber College, I\'m honing my skills in digital marketing, project management, and financial analysis, while actively engaging in ACE Humber\'s case competitions to build real-world business insights and a strategic mindset.In my role as a Team Leader at Cineplex, I prioritize customer satisfaction and team development, ensuring a seamless, efficient environment where guests feel valued and team members are empowered to excel. My experience spans online advertising, SEO/SEM, and data-driven marketing, enabling me to craft strategies that are both customer-centric and results-oriented.I’m also experienced in technical podcast engineering, where I handle everything from audio quality control to innovative production techniques. I’m always eager to learn, adapt, and collaborate with others who share a passion for digital transformation and positive change.
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