Ilona Maskova
Education Management and Leadership
- Role
- Manager, Customer Relations at Lower Hudson Regional Information Center
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Ilona Maskova
As a dynamic business leader with extensive experience across real estate, technology, and education, I specialize in driving growth, fostering innovation, and exceeding expectations through exceptional leadership and an unwavering commitment to customer service.My career journey has been defined by a relentless pursuit of excellence and a passion for empowering teams to achieve their highest potential. With a proven track record in scaling businesses and leading high-performing teams, I bring a unique blend of strategic vision and hands-on expertise to every role I undertake.email: i••••••••@gmail.com
Experience
Manager, Customer Relations
Lower Hudson Regional Information Center
Nov 2023 — Present · Harrison, NY, US
Education
Baruch College
Master of Science (M.S.), Higher Education/Higher Education Administration
WU (Vienna University of Economics and Business)
International Business* Cross Cultural Communication Certificate
2006 — 2006
Cornell University
Revenue Management Certificate
2014 — 2014
Baruch College
Bachelor of Science (BS), International Business/Marketing
Skills
- Convention Services
- Hotels
- Forecasting
- Onq
- Event Management
- Meeting Planning
- Leisure
- Catering
- Food & Beverage
- Advertising
- Customer Service
- Revenue Forecasting
- Restaurants
- Leadership
- Event Planning
- Resorts
- Banquets
- Travel Management
- Customer Satisfaction
- New Business Development
- Concierge Services
- Opening Hotels
- Account Management
- Revenue Analysis
- Negotiation
- Reservation
- Sales
- Online Marketing
- Hotel Management
- Hospitality
- Contract Negotiation
- Micros
- Property Management Systems
- Rooms Division
- Hotel Booking
- Pre-Opening
- Public Relations
- Budgets
- Tourism
- Guest Service Management
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