Ilona Galenko

costumer specialist at BJ\'s Restaurants, Inc.

Role
Costumer Specialist at BJ's Restaurants, Inc.
Location
Redmond, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ilona Galenko

Trained in the Current Testing style for AT & T Mobility standards QA-101 is an intense training class based on the current AT & T Mobility testing model; the main instructor has worked for AT & T Mobility as senior test lead for 7 years. This course is not only theory based but is a hand on approach to testing using the latest testing tools used by AT & T Mobility.This course provides a full understanding of the modern Software Development Life Cycle (SDLC)U Model (AT & T current testing Model) Waterfall / Agile – Scrum / Spiral Trained in requirements review including Wireframes, peer reviews and Ping Pong FlowsAT & T Mobility best practice testing methods and Test Case writingAT & T Mobility defect logging, design and managementMercury Quality Center TrainedEntering RequirementsMapping Requirements to Test Cases in the Test PlanWriting test cases in Test Plan folderLogging Defects in the Defect folderSpecialties:Demonstrated ability to create test cases from little or no documentationGood understanding of software testing processExcellent critical thinking and creative thinking skillsWell organized, with the ability to multitask, to work independently, and to adjust priorities to meet changing requirementsVery flexible and have the I can do attitude

Experience

  1. Costumer Specialist

    BJ's Restaurants, Inc.

    Oct 2016 — Present · Redmond, US

    Gaining restaurant expedience. Working with costumers while giving 100% satisfaction and meeting the needs of consumers. Team building by encouraging a large team and helping by motivating and boosting the mood of others-Take out-Server- Food runner.

Education

  • Software Test Engineer

    Software Engineering/ Analyst

    2011 — 2012

  • *

    High school diploma

    1995 — 2009

Skills

  • Test Design
  • Software Quality Assurance
  • Waterfall
  • Agile Methodologies
  • Software Development Life Cycle
  • Defect Life Cycle
  • Test Cases
  • Analysis
  • Usability Testing
  • Test Execution
  • Hp Quality Center
  • Software Development Methodologies
  • Software Testing Life Cycle
  • Microsoft Word
  • Test Automation
  • Requirements Analysis
  • Lots
  • Regression Testing
  • Mock Interviews
  • Quality Assurance
  • Mobile Devices
  • Software Documentation
  • Sdlc
  • Microsoft Excel
  • Test Planning
  • User Acceptance Testing
  • System Testing
  • Quality Center
  • Testing
  • Scrum

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Ilona Galenko — Costumer Specialist at BJ's Restaurants, Inc. in Redmond, WA, US | Unifers