Ilidio Serra
Manager, Technical Service Support at Robert Bosch, LLC
- Role
- Manager, Technical Service Support at Bosch USA
- Location
- Aurora, IL, US
- LinkedIn followers
- 500 followers
About Ilidio Serra
A commercial vehicle support professional well versed in aftersales actives with diesel…
Experience
Manager, Technical Service Support
Jul 2013 — Present · Broadview, IL, US
Education
University of Wisconsin-Madison
Masters of Project Management
2002 — 2006
University of Wisconsin-Madison
Mid-Management Certificate Series
1998 — 2001
Bullard-Havens Regional Vocational Technical School
Automotive Technology
1976 — 1979
U.S. Army Training Center
Heavy Construction Equipment Operator
1979 — 1980
Army Institute for Professional Development
Railroad Operations, Construction and Maintenance
1984 — 1985
Skills
- Apqp
- Data Analysis
- Six Sigma
- Ppap
- Dfmea
- Diesel
- Hardware Diagnostics
- Ts16949
- Cross-Functional Team Leadership
- Manufacturing Engineering
- Customer Satisfaction
- Engineering
- Parts
- Kaizen
- Automotive Electronics
- Warranty
- Engineering Management
- Powertrain
- Iso
- Problem Solving
- Operations Management
- Fmea
- Automobile
- Word
- Supply Chain Management
- Automotive
- Chassis
- Automotive Repair
- Microsoft Excel
- Vehicle Systems Diagnostics
- Team Building
- Automotive Aftermarket
- Technical Support
- Lean Manufacturing
- Excel
- Automotive Engineering
- Technical Training
- Process Improvement
- Vehicles
- Microsoft Office
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