Ilene Klang

About Ilene Klang

After 30+ years in IT and tech support, I\'m here to help entrepreneurs move past their…

Experience

1. Owner Consultant

   Biz Tech Ninja

   Jul 2020 — Present · Portland, OR, US

   I help entrepreneurs grow their business beyond social media. You can\'t rely on the algorithm. You need multiple ways to connect and communicate with your customers that you own.Your website, landing pages, and email system can work together to bring in new customers and keep them connected. Virtual summits allow you to grow your list quickly and make money while you run the summit. You already have the tools, all you need is the right tech to create a successful summit. Projects I\'ve worked on recently include:Virtual Summit on New ZenlerWordPress site updatesCreating a shop in GrooveKartMigrating a WordPress websiteCreating a landing page in ConvertKitUpdating a WordPress website with DiviSetting up a Kajabi email sequenceHelping with home Internet issues interfering with Zoom

Education

• Geek Pack

  WordPress

• UC San Diego

  Bachelor’s Degree, Judaic Studies

  1984 — 1986

• San Francisco State University

  Biology, General

  1983 — 1984

• The Hebrew University of Jerusalem

  Year Program

  1981 — 1982

Skills

• Wireless
• Technical Support
• Escalations Management
• User Acceptance Testing
• Salesforce.com
• Debugging
• Program Management
• Wireless Technologies
• Wifi
• Product Management
• Customer Support
• Rf
• Technical Writing
• Technical Presentations
• Testing
• Customer Satisfaction
• Device Drivers
• Tcp/Ip
• Cross-Functional Team Leadership
• User Experience
• Hardware
• Web Analytics
• Software Quality Assurance
• Lean Six Sigma
• Troubleshooting
• User Stories
• Root Cause Problem Solving
• Onenote
• Jive
• Internet Protocol Suite (Tcp/Ip)
• Semiconductors
• Windows
• Computer Hardware
• Wireless Networking
• Android
• Networking
• Data Analysis
• Product Development