Ileana Sullivan

Senior Manager, Global Operations and Service @Navan

Dallas-Fort Worth, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2020 — Present

Senior Manager, Global Operations and Service @Navan

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US

Operational efficiency improvementsTeam leadership & performance coachingProcess standardization & automationCross-functional collaboration & stakeholder engagement

EDUCATION

1997 — 1997

McAllen High School

High school diploma, High School/Secondary Diplomas and Certificates

SKILLS

TeamworkCustomer ExperienceData AnalysisMicrosoft ExcelTicketingEvent PlanningLeadershipHospitality IndustryCustomer Relationship Management (Crm)Business DevelopmentCall CentersLeisure TravelManagementTeam BuildingMicrosoft OfficeOnline TravelAspectHotel ManagementTravel PlanningTravel TechnologyOperations ManagementCustomer SupportCustomer RetentionCustomer ServiceAviationGdsTourismCar RentalSabreTravel ManagementRailHotelsHotel BookingStrategic PlanningHospitality ManagementLeisureCruisesGalileoTeam LeadershipHospitality

ABOUT ILEANA SULLIVAN

Results-driven Global Operations and Customer Experience leader with extensive experience…

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