Ileana Sullivan
Senior Manager, Global Operations and Service at Navan | Strategic Operations & Customer Experience Leader | Driving Scalable Solutions & High-Performance Teams
- Role
- Senior Manager, Global Operations and Service at Navan
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Ileana Sullivan
Results-driven Global Operations and Customer Experience leader with extensive experience…
Experience
Senior Manager, Global Operations and Service
Jan 2020 — Present · US
Operational efficiency improvementsTeam leadership & performance coachingProcess standardization & automationCross-functional collaboration & stakeholder engagement
Education
McAllen High School
High school diploma, High School/Secondary Diplomas and Certificates
1997 — 1997
Skills
- Teamwork
- Customer Experience
- Data Analysis
- Microsoft Excel
- Ticketing
- Event Planning
- Leadership
- Hospitality Industry
- Customer Relationship Management (Crm)
- Business Development
- Call Centers
- Leisure Travel
- Management
- Team Building
- Microsoft Office
- Online Travel
- Aspect
- Hotel Management
- Travel Planning
- Travel Technology
- Operations Management
- Customer Support
- Customer Retention
- Customer Service
- Aviation
- Gds
- Tourism
- Car Rental
- Sabre
- Travel Management
- Rail
- Hotels
- Hotel Booking
- Strategic Planning
- Hospitality Management
- Leisure
- Cruises
- Galileo
- Team Leadership
- Hospitality
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