Ileana Herrera

Scrum Master @Bell

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Scrum Master @Bell

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Montreal, QC, CA

Continuously guide and mentor Solution Architects by applying Lean/Agile principles andframeworks (Scrum, Kanban, SAFe)- Supported Process Improvement for End-to-End Solutions- Identifying opportunities for process improvement within end-to-end solution developmentand delivery- Collaborating with cross-functional teams to analyze existing processes and identifybottlenecks or inefficiencies- Recommending and implementing process enhancements to optimize productivity, quality,and delivery timelines- Monitoring and evaluating the impact of process improvements, ensuring continuousrefinement and adjustment- Supporting SAFe transformation - Assisting in the organization\'s transition to the SAFe framework for Agile enterprise-scaledevelopment- Working closely with key stakeholders and Agile teams to facilitate the adoption of SAFepractices and principles- Providing guidance and support during the implementation of SAFe ceremonies, artifacts,and roles- Collaborating with other teams to establish and maintain alignment across theorganization during the transformation process.

EDUCATION

2002 — 2007

Newton College

International Baccalaureate

ABOUT ILEANA HERRERA

Over 10 years of experience in leading teams and helping mature organizations through strong collaboration and cooperation. Experienced working in small and large scale projects by communicating effectively, building processes, coordinating and coaching cross-functional and cross-cultural teams. Skills- Team Leadership - Effective communication - Agile Methodologies - Test planning, executing and reporting - Training and mentoring - Spanish (native)- English (bilingual)- French (bilingual) Industries- Construction - Insurance - Telecommunications Specific Accomplishments- Led a cross-functional and cross-cultural team to adopt scrum methodologies - Set up, trained and successfully implemented an effective communication process and continuous improvement plan - Created and continues to facilitate a safe and trusting environment for all test team members to have a voice to improve and raise concerns - Established a short- and long-term continuous improvement vision, mission and goal to allow the testing program to address both immediate and more expansive improvement opportunities - Continuously empowers the test program team members to find new innovative ways to contribute and improve quality through professional development and educating the greater development program on quality

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Ileana Herrera — Scrum Master at Bell in Montreal, QC, CA | Unifers