Ilaria Ricci
Destination Experience Concierge @The Ritz-Carlton Yacht Collection
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WORK HISTORY
Destination Experience Concierge @The Ritz-Carlton Yacht Collection
EDUCATION
University of Vienna
Bachelor's degree, Comunicazione Transculturale - Traduzione / Interpretariato
Accademia Bordeaux
Recitazione
Università di Vienna
Laurea triennale, Comunicazione Transculturale - italiano - tedesco - inglese
ABOUT ILARIA RICCI
Dedicated hospitality professional with various qualified experiences in Luxury hospitality.Collaborative and friendly with personal style, always ready to go the extra mile. Solid team player, curious and never ending learning spirit.Trained in emergency response and customer service excellence.SKILLSPersonal communication & Customer careTeamwork & Building positive group dynamicsProblem solving & Conflict preventionAbility to learn and adapt to meet unexpected challengesManage high-pressure situationsBuild rapport with guests of all ages In tune with the little guests
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