Ilana Miani

Senior Client Success Manager @Personify Health

Hamden, CT, US
MOBILE NUMBERS
+12•••••••47

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WORK HISTORY

Jan 2021 — Present

Senior Client Success Manager @Personify Health

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Delivers the highest level of client satisfaction within assigned accounts and ensures annual contract renewal and growth.Demonstrate a passion to embrace clients’ business models and employee engagement initiatives.Prepare and deliver mid-year and annual reviews for my book of business. Perform analytical review of client’s results and develop strategic recommendations and action plans aligned with client’s goals and objectives.Provide oversight of the implementation process and serves as an expert on all operational aspects of all Virgin Pulse programs and solutions.

EDUCATION

1996 — 2000

Springfield College

Bachelor of Science (BS), Health Teacher Education

N/A

Harvard Business School Online

Other, Certificate in Digital Marketing Strategy

2001 — 2003

Springfield College

M.Ed, Health Promotion and Wellness Mgmt

N/A

Harvard Business School Online

Certificate in Digital Health

SKILLS

Health EducationWellnessHealthcareBehavior ChangeEmployee WellnessCorporationsNutritionPreventionEmployee Wellness ProgramsCorporate WellnessManaged CareWellness CoachingPublic SpeakingHealth Savings AccountsPublic HealthHealthWellness ProgramsHealth PromotionDisease Management

ABOUT ILANA MIANI

I build and scale health and well-being programs that work in the real world. With 15+…

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