Ilana Miani
Senior Account Manager at Virgin Pulse. Over 15 years of experience in building well-being strategies with health plans.
- Role
- Senior Client Success Manager at Personify Health
- Location
- Hamden, CT, US
- LinkedIn followers
- 500 followers
About Ilana Miani
I build and scale health and well-being programs that work in the real world. With 15+…
Experience
Senior Client Success Manager
Jan 2021 — Present
Delivers the highest level of client satisfaction within assigned accounts and ensures annual contract renewal and growth.Demonstrate a passion to embrace clients’ business models and employee engagement initiatives.Prepare and deliver mid-year and annual reviews for my book of business. Perform analytical review of client’s results and develop strategic recommendations and action plans aligned with client’s goals and objectives.Provide oversight of the implementation process and serves as an expert on all operational aspects of all Virgin Pulse programs and solutions.
Education
Springfield College
Bachelor of Science (BS), Health Teacher Education
1996 — 2000
Harvard Business School Online
Other, Certificate in Digital Marketing Strategy
Springfield College
M.Ed, Health Promotion and Wellness Mgmt
2001 — 2003
Harvard Business School Online
Certificate in Digital Health
Skills
- Health Education
- Wellness
- Healthcare
- Behavior Change
- Employee Wellness
- Corporations
- Nutrition
- Prevention
- Employee Wellness Programs
- Corporate Wellness
- Managed Care
- Wellness Coaching
- Public Speaking
- Health Savings Accounts
- Public Health
- Health
- Wellness Programs
- Health Promotion
- Disease Management
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