Ikenna Ubadiniru

About Ikenna Ubadiniru

I invite senior management to explore my profile and discover how my dynamic leadership skills, honed from my military experience, can be an asset to your organization. My profile showcases: Expertise in managing, supervising, leading, administering, developing, delivering, and supporting IT systems and services. Comprehensive knowledge in IT principles, concepts, and methods, including data storage, software applications, and networking. Practical experience in computer repair and configuration, combined with a deep understanding of Windows, IT systems, and network troubleshooting. Proficiency in evaluating system security plans and procedures, assisting in managing and directing office support contractors, addressing IT compliance issues, and effectively planning and monitoring IT projects. Exceptional communication skills, both written and verbal, fostering productive relationships with key clients, senior management, and team members. Additionally, I have maintained an active US Secret clearance, underlining my trustworthiness and commitment to security.

Experience

1. Pc Technician Lra System Administrator

   FEDITC

   Dec 2023 — Present

   PC Technicians need excellent problem-solving and customer service skills, as well as extensiveexperience with desktop hardware, software applications, operating systems and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. PC Technicians may be required to provision and maintain mobiledevices (NIPR, SIPR and Gray). Typical duties include:· Installing, configuring and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers, secure phone over POTs or VOIP· Installing and configuring application and operating system software and upgrades· Troubleshooting and repairinghardware and networkconnectivity issues· Removing old equipmentand performing data migration to new machines· Maintaining an inventory of installed software,managing software licensing, and creating policies and procedures for upgrades· Workingwith hardware and software vendorsto verify timelyproduct delivery and ensuring that new equipmentis installed and ready to operate on schedule· Analyzing and making recommendations for hardware and software standardization

Education

• Rancho Verde High School

  High School Diploma

  2006 — 2009

• California Institute of Arts & Technology

  Cybersecurity

  2023

• University of Charleston

  Organizational Leadership

  2021 — 2023

• National University

  Bachelor's degree

  2024 — 2026