Ike Jay

About Ike Jay

With 9+ years of experience in sales and account management, I’ve built my career around developing long term client relationships and driving sustainable revenue growth. I specialize in guiding customers from onboarding through expansion by combining consultative communication, CRM discipline, and a strong understanding of business outcomes.Throughout my career, I’ve supported clients across SaaS, insurance, and enterprise environments through managing pipelines, improving retention, and collaborating cross functionally to deliver measurable results. I thrive in structured, relationship focused roles where trust, responsiveness, and strategic follow through matter most.I’m currently focused on Customer Success and Account Management opportunities where I can contribute to client retention, onboarding excellence, and long term partnership growth.

Experience

1. Senior Sales Performance & Client Strategy Advisor

   Gartner

   Dec 2023 — Present · Austin, TX, US

   Led company with $1.36M in sales and 33,690 calls, averaging 100+ daily. Boosted company\'s dailyoutbound metric from 35 to 50, driving a 40% increase in advisor-driven revenue.• Earned 4x Sales Advisor of the Month and secured 3 promotions within 12 months through consistenttop-tier performance, client-focused strategy, and high-volume execution.• Launched mentor program improving lead flow, email cadences, and objections; boosted new hiredials by 30%, conversions by 20%, and cut onboarding time by 50% in two quarters.

Education

• University of Arkansas

  Bachelor of Business Administration (B.B.A.), Finance, Management & Investments

  2012 — 2016

Skills

• National Account Management
• Finance
• Teamwork
• Time Management
• Public Speaking
• Leadership
• Microsoft Excel
• Research
• Customer Service
• Advertising
• Social Media
• Marketing
• Microsoft Office
• Sales
• Social Networking