Ijeoma Umunnakwe
Property Claims Adjuster @Co-operators
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WORK HISTORY
Property Claims Adjuster @Co-operators
Mississauga, ON, CA
EDUCATION
Asia School of Business
Master of Business Administration - MBA
Massachusetts Institute of Technology - Sloan School of Management
Business Administration and Management, General
University of Nigeria
Bachelor of Science (B.Sc.)
University of Lagos
Masters
ABOUT IJEOMA UMUNNAKWE
As a Sales Associate and Client Services Consultant at The Co-operators, I apply my customer service and process transformation skills to deliver exceptional solutions and experiences to clients in the financial services sector. I have over two years of experience in this role, and I have successfully increased client retention, satisfaction, and loyalty through proactive communication, relationship building, and problem solving. I have a global perspective and a passion for innovation, which I developed during my MBA studies at Asia School of Business and MIT Sloan. I also have a background in food processing, hospitality and e-commerce, which I leveraged as an Academic Consultant at Unilever, where I worked on a supply chain transformation project. I also worked as an Academic Consultant for one of the biggest hotel chains in Asia, Hotel Equatorial, on strengthening the brand-site. I am proficient in marketing strategy, Microsoft Office, Customer acquisition and retention, Negotiation, and Sales, and I speak English, French, and Igbo. My goal is to create value and impact for my organization, my clients, and my community.
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