Ijaz Ahmed
Key Account Manager at Fleetx | Ex Shypmax | Ex DHL Express | Experienced logistics professional | CBT | Global Freight Forwarding | B2B | B2C | D2C | E-commerce | SaaS | Sea | Fleet Management |
- Role
- Manager - Kam at Fleetx.Ai
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Ijaz Ahmed
Experienced Key Account Manager with 8+ years in logistics, e-commerce, and B2B account management. Proven success in managing enterprise clients, improving customer satisfaction, and driving revenue growth for global organizations like DHL Express and Shypmax. Skilled in developing long-term client relationships, leading cross-functional teams, and delivering tailored logistics solutions. Known for a hands-on approach, strong problem-solving ability, and consistent track record of exceeding client expectations. Actively exploring new opportunities where I can apply my expertise in account management and customer success to create measurable business impact.
Experience
Manager - Kam
May 2024 — Present
Excelling in team handling, Escalations, critical thinking, and performance reviews, I bring a wealth of expertise to various roles. Specializing in cost optimization, business planning, and inventory management, with a keen eye for cost control and planning. Adept at key account management, customer retention, and maintaining operational excellence through analytical skills. Engaged in business requirements leadership, compliance management, and skill development, with a focus on operational optimization. Familiar with Software as a Service (SaaS), telematics, supply chain management, PnL management, and strategic planning for customer retention and service excellence. My current tasks encompass inventory management, reverse logistics, shrinkage control, and escalation management, ensuring operational efficiency and excellence. Handling account management, data analysis, and business relationship management, fostering strong customer relationships and driving business growth. Proficient in project management, team management, and B2B marketing, with a focus on leadership and business-to-business relations. Skilled in upselling, team building, and team management, ensuring effective collaboration and performance enhancement. Lastly, I am presently engaged in client onboarding, servicing, and proof of concept/product demos.
Education
Suresh Gyan Vihar University
Master of Business Administration - MBA
University of Delhi
Bachelor of Commerce - BCom
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