Igor Kuwonu
Client Success Lead at Chexology
- Role
- Client Success Lead Chexology, Llc New York, Ny July 2021 Present at Chexology
- Location
- Bronx, NY, US
- LinkedIn followers
- 500 followers
About Igor Kuwonu
Client Success Leader with 6+ years of experience driving customer satisfaction, retention, and operational efficiency in SaaS and event tech environments. Proven track record of leading cross-functional onboarding, building scalable processes, and advocating for client needs to shape product development. Quick learner, highly coachable, and known for building strong internal and external relationships. Fluent in French and skilled in managing global client portfolios with a human-centered approach.
Experience
Client Success Lead Chexology, Llc New York, Ny July 2021 Present
Jul 2021 — Present
Assisted with the reconfiguration, launch, and management of The Museum of Modern Art\'s newly remodeled checkroom implementing Chexology Conveyor + Kiosk Tech - Led the installation of Chexology Conveyor + Kiosk Tech at PEAK NYC in Hudson Yards- Developed new checkroom plans for Musée D\'Orsay in Paris implementing Chexology Conveyor + Kiosk tech to compare efficiency of operations with the current layout and system- Currently working on the successful launch of the new Chexology app providing a contactless experience in regards to item storage and rental as we navigate this pandemic.
Education
Columbia University in the City of New York
Bachelor of Arts (B.A.)
2010 — 2014
Columbia University
Bachelor's degree
2010 — 2016
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