Igor Ivanov

Software Engineering Manager @Loblaw Digital

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Software Engineering Manager @Loblaw Digital

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Toronto, ON, CA

Leading full-stack engineering teams to design and deliver Audience Platform, leveraging and creating new ML models with a Campaigns Measurement platform built on GCP. • Lead 2 full-stack, cross-functional teams of 10 engineers (+2 contractors) across FE/BE/Data to deliver a high-performance Audience and Campaign Management platform. • Co-own roadmap with Product: backlog grooming, sequencing, risk mitigation, and outcome-based prioritization tied to business KPIs. • Design and build new integration with 3rd party platforms such as a Data Clean Room. • Architect GCP data pipelines (BigQuery, Bigtable, Dataproc, PySpark/Scala) ingesting and transforming terabyte-scale ad data with low-latency access patterns. • Design and deploy event-driven APIs using Spring Boot / WebFlux for ingestion, transformation, and real-time audience delivery. • Build recommender and predefined audience ML models; integrate with ML platforms for audience creation and improve relevance. • Drive reliability at scale: partitioning, indexing, caching, on-call standards, playbooks, and proactive SLOs for 24/7 availability. • Establish a strong engineering culture: regular 1:1s, mentoring, growth plans, and high-leverage collaboration between the teams and peers.

EDUCATION

2001 — 2006

Jusup Balasagyn Kyrgyz National University

Master’s Degree, Computer Science

2009 — 2011

Bauman Moscow State Technical University

Master’s Degree, Business/Managerial Economics

SKILLS

Roi OptimizationSolution ArchitectureSoftware Project ManagementItilCloud ComputingAgile MethodologiesManagementSecurityEnterprise SoftwareProduct ManagementTeam LeadershipStart-UpsIT ManagementIntegrationProject ManagementIT StrategyBusiness ProcessConsultingIT OutsourcingTco ReductionIT Service ManagementBusiness IntelligenceBusiness AnalysisSoftware as a Service (Saas)Business DevelopmentScrum

ABOUT IGOR IVANOV

I’m a strategic engineering leader with 10+ years of experience scaling infrastructure, platforms, and high-performing teams in fast-paced, ambitious organizations.My north star is building systems and teams that are resilient, scalable, and self-sustaining — where technical excellence and execution velocity reinforce one another.Core Leadership Strengths & Impact • Organization Building & Talent Acquisition: founded and scaled engineering teams from zero to >10 engineers across backend, SRE, and infrastructure. Hired and mentored top-tier technical talent. • Technical Vision & Execution: defined architecture roadmaps, led cross-functional alignment, and ensured consistency across services and modules. • Operational Rigor & Reliability: instituted SLO / error budget governance, postmortem culture, on-call rotations, and incident management processes — driving down outages and MTTR. • Data-Driven Management: set OKRs, team KPIs (velocity, tech debt, uptime, quality), and regularly reviewed performance metrics to guide strategy and resource allocation. • Stakeholder Leadership: partnered with Product, Design, Data, and Executive teams to translate business goals into technical initiatives; balanced trade-offs among cost, speed, and reliability. • Mentorship & Growth Culture: established technical forums, code reviews, and learning programs; mentored engineers toward senior roles. • Resource Planning & Budget Stewardship: projected infrastructure costs, defended investments, and optimized cloud spend while preserving scalability and performance. • Crisis & Change Leadership: during scaling surges or system incidents, rallied cross-disciplinary war rooms, led resolution, extracted preventive actions, and established improved guardrails.Technical & Strategic Focus Areas:System Designing, Infrastructure and apps, distributed systems, observability, microservices, scalability, performance optimization, automation, platform engineering.

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Igor Ivanov — Software Engineering Manager at Loblaw Digital in Toronto, ON, CA | Unifers