Igor Guss
Head of Recurring Revenue @Ingram Micro
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WORK HISTORY
Head of Recurring Revenue @Ingram Micro
Munich, DE
As the Head of our Recurring Revenue business, I directly lead our Hyperscaler and Customer Success Buisness Units managing a team of 31 FTE including full P&L ownership. Moreover, I indirectly am responsible for our entire recurring revenue portfolio influencing other departments. My role revolves around growing net new ARR via the indirect channel as well as maintaining the NRR (w/o new end-customers) and fostering cross-sales across our XaaS portfolio.HIGHLIGHTS:* Winning Microsoft Community Award Germany FY24 for our Azure Business and in particular the go-to-market for our scalable landing zone \"One-Click-CAF\"* Scaling the Business unit from 13 to 31 FTE* Consistently overperforming Microsoft Growth targetsMAIN DUTIES INCLUDE:* Shaping the vision and strategy for our Hyperscaler organization to foster hyper-growth* Enhancing our customer engagement operating model to increase NRR* Leading a team of Sales, Technical, Alliance Management and Customer Success resources as second line Manager providing long-term growth opportunities* Partnering closely with EMEA and global teams internally, as well as our strategic vendors externally to align growth opportunities* Ensuring ARR and NRR objectives and quotas are met* Support on large deal engagements and escalations* Spokesperson for Ingram Micro\'s Cloud business in Germany
EDUCATION
University of Regensburg
Bachelor of Science (BSc), Betriebswirtschaftslehre (Business Administration)
FernUniversität in Hagen
Master of Science (MSc), Wirtschaftswissenschaften (Business Administration)
SKILLS
ABOUT IGOR GUSS
Cloud technologies are a huge factor in today\'s companies\' reasons for sustained competitive advantages, yet still under-used and under extensive scrutiny in Germany. For 10 years now, my passion is to unlock those advantages as wide-spread as possible by working with a variety of XaaS positioning them within the Channel, helping to move business models from traditional IT Infrastructure towards modern eco-systems. As Head of our Hyperscaler and overarching Customer Success Business Units, I am leading Award-winning growth and retention organizations including sales, technical, business management and marketing roles to help our partners accelerate digitization, Cloud adoption and expansion in Germany!
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