Igor Dias
Co-founder Product Manager @Cogni2
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WORK HISTORY
Co-founder Product Manager @Cogni2
Designed and implemented a B2B Generative AI-powered SaaS digital platform to create virtual assistants for end customers and agents, enhancing operational efficiency- Managed the product roadmap and backlog, ensuring strategic alignment with company objectives and customer needs- Collaborated with the development team to ensure timely delivery of high-quality platform updates for process optimization- Implemented agile methodologies, facilitating planning, refinements, retrospectives and reviews ceremonies, to improve project efficiency and delivery timelines- Led product development efforts, incorporating feedback from stakeholders to drive continuous improvement and innovation.
EDUCATION
Centennial College
Postgraduate Degree
Fundação Getulio Vargas
Master of Business Administration (MBA)
UNICAMP - Universidade Estadual de Campinas
Bachelor's degree
ABOUT IGOR DIAS
I\'m a computer engineer, passionate about digital products and user experience. I worked for the largest telecommunications companies in Brazil, managing cross-functional teams composed by highly skilled professionals. Together we were able to build, implement and enhance the results of the digital customer care channels of these companies, always focusing on increasing customer satisfaction and resolution rate. Saving time for customers and more important than that, helping to build a closer and better relationship between the company and millions of people.
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