Ignacio Isaac Valdez

Owner at McVal Group

Role
Owner at Solidify Web
Location
Ogden, UT, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Ignacio Isaac Valdez

McVal Group has been a driving force under my leadership for over 15 years, enabling…

Experience

  1. Owner

    Solidify Web

    Sep 2013 — Present

    Originally SolidifyWeb started as McVal Online Business Solutions now McVal Group which is the parent company. Started operations in October 2011 providing internet marketing to its clients.Today, SolidifyWeb is a premium design agency that focuses on quality, innovation, & speed. We utilize technology to bring results to grow our clients businesses. We pride ourselves in great work ethic, integrity, and end-results. Throughout the years SolidifyWeb has been able to create stunning, award winning designs in multiple verticals while allowing our clients to obtain an overall better web presence.Oversee Web and app Development, Technical Support and daily operations of overseas subcontractors from Chennai and Jaipur, India and Davao City, Philippines.Constant Client interaction in order to provide product satisfactionExperience with App development for iOS and Android, formulated plans layouts ready to pass it on to overseas subcontractors.Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.Established Web project scope by studying strategic business drivers; discovering and validating business and technical requirements and parameters; obtaining input from subject-matter experts; examining and recommending changes to current business practices; developing and writing proposals.Developed Web solution by formulating objectives; planning project life-cycle deliverables and resource availability and application.Accomplishes work requirements by orienting, training, assigning, scheduling, coaching clients; following production, productivity, quality, and customer-service standards; identifying work process improvements.

Education

  • Western Governors University

    BS IT Security, Information Technology

    2009 — 2012

  • Harvard Business School Online

    Other; Certificate in Entrepreneurship Essentials

  • ITT Technical Institute

    Associates, Information Technology, Computer Network Systems

    2007 — 2009

Skills

  • Windows
  • Customer Support
  • Account Management
  • Leadership
  • Customer Satisfaction
  • Training
  • SEO
  • Technical Support
  • B2b
  • Team Leadership
  • Call Center
  • Networking
  • Team Management
  • Call Centers
  • Sales
  • Customer Service
  • Business-to-Business (B2b)

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Ignacio Isaac Valdez — Owner at Solidify Web in Ogden, UT, US | Unifers