Inez C.

Experience

1. Sales Development Manager & Women Erg Leader

   Medallia

   May 2021 — Present · Austin, TX, US

   Built quota-crushing SDR teams from scratch who were the consistent leaders in global SDR attainment quarter-over-quarter•Empathetic leader who managed SDRs with no prior experience to success through coaching, 1:1s, quarterly check-ins, and annual reviews•Created high value reports and dashboards in SFDC so that the team and leadership could see weekly, monthly, and quarterly progress at a glance•Coordinated with Marketing on campaigns and sequence strategy and creation in Outreach leveraging multiple channels (email, calls, LI, etc.)•Partnered with Sales to develop account plans that targeted a variety of personas across different tiers of accounts/areas of business•Led the largest ERG in the company and was responsible for recruitment, planning team building events, organizing company-wide Town Halls, engaging members via: our Slack channel, virtual, and in-person events, and overseeing our annual budget

Education

• James Bowie High School

  High School Diploma, Distinguished Achievement Plan

  2000 — 2004

• University of Southern California

  B.S., Music Industry

  2004 — 2008

• The University of Queensland

  Australian Cinema, Business

  2007 — 2007

• Queen Mary University of London

  British Horror Cinema, Business

  2006 — 2006

Skills

• Baking
• Cooking
• Getting the Job Done
• Teamwork
• Staff Development
• Microsoft Word
• Leadership
• Team Leadership
• Organization Skills
• Account Management
• Process Efficiency
• Social Media Marketing
• Gardening
• Powerpoint
• Microsoft Excel
• Non-Profit Volunteering
• Microsoft Office
• Sales
• Editing
• Time Management
• Facebook
• Team Building
• Time-Efficient
• Blogging
• Research
• Event Planning
• Communication Skills
• Mentoring
• Writing
• Salesforce.com
• Vegetarian Cooking
• Event Management
• Social Networking
• Customer Service
• Social Media
• Customer Satisfaction
• Training
• Freelance Writing