Igan Kogan
Leading with Vision | Championing Value | Delivering Real Results
- Role
- Customer Success Manager at LexisNexis
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Igan Kogan
I turn big goals into simple steps—and clients into lifelong champions.With years of experience supporting organizations—currently in the education space—I specialize in guiding teams through onboarding, adoption, and renewal with a focus on long-term value and measurable success.My background blends marketing, strategic operations, and relationship management to drive retention, boost product engagement, and foster revenue growth. I’ve led cross-functional projects, improved customer health scoring, and shaped KPIs that align with both client and company goals.Comfortable working in Salesforce and experienced with AI-driven tools, I approach every challenge with a forward-thinking mindset. I thrive on building strong partnerships, simplifying complex workflows, and creating standout experiences that drive loyalty and long-term success.If it involves people, progress, and lasting impact—I’m all in.
Experience
Customer Success Manager
Feb 2024 — Present
Education
National American University
Master of Business Administration (MBA), Business Administration and Management, General
University at Buffalo
Bachelor’s Degree, Psychology
D'Youville University
Master’s Degree, Adolescence Education
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