Iftikhar Ahmed
Head of Service Delivery @ControlCase
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WORK HISTORY
Head of Service Delivery @ControlCase
Burlington, ON, CA
EDUCATION
National University of Computer and Emerging Sciences
BCS, Computer Science
Institute of Business Management (IoBM)
MBA, Finance / MIS
ABOUT IFTIKHAR AHMED
20+ years of global leadership experience in IT Governance, IT Strategic Management, Financial / Resource Planning, IT Service Management, Technology Risk Management, Information Security and Audit Compliance in business resilience mission critical environments 10 + years of experience in PMO Governance and successfully delivering high worth (between $ 1 and 5 million dollars) Application Development and IT Infrastructure PROJECTS and PROGRAMS while effectively managing Project Scope, Budget, Resources, Schedule, Quality and Risk throughout the Project Life Cycle (PLC 10 + years of experience in leading Software Development, Quality Management and Process Management functions 7 + years of hands on experience on Pro C, PL/SQL, JAVA/J2EE and ORACLE platforms Solid understanding of SDLC methodologies including AGILE, Iterative, Scrum RAD / RUP, XP and Waterfall Strong knowledge of Maturity Models, Quality Management and Process Improvement methodologies including CMM, CMMI, Six Sigma, Kaizen, Deming and Kanban Well conversant with different IT Standards and Control Framework like ISO27001, ISO27002, COBIT, ITIL, HIPA, PIPEDA, SOX404, and Basel II Excellent Interpersonal, Leadership, Communication, Organization, Planning and Presenting skills Strong Team Management (40 + resources), Vendor Management and Relationship Management skills PMP, ITIL, CISA and CISSP certified
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